Use DLP to Control Links to Open in Workspace ONE Web and Workspace ONE Boxer

Configure applications built with the Workspace ONE SDK to open in the Workspace ONE Web and to compose emails in Workspace ONE Boxer. This feature enables end users to use alternative systems other than Safari and the Mail app. To develop this feature, create a bundle in your iOS application and configure Workspace ONE UEM to enforce the behaviors in the bundle.

Configure both systems, the browser and email systems, for this feature to work. Perform the procedures in the listed order.

1. Initial Set Up of the Bundle and PLIST.

   For more information, see Initial Set Up of the Bundle and PLIST.

2. Enable Links for Workspace ONE Web.

   For more information, see Enable Links for Workspace ONE Web.

3. Enable Links for Workspace ONE Boxer.

   For more information, see Enable Links for Workspace ONE Boxer.

4. Contain Data to Workspace ONE Web.

   For more information, see Contain Data to Workspace ONE Web.

Limitation With MFMailComposeViewController

If you use the MFMailComposeViewController scheme in your MessageUI framework, this functionality is not supported. The system cannot specify how end users access your application when it is an attachment in an email. End-users access the application with the Mail app and not Inbox.

SupportInformationController

The SupportInformationController class allows you to query for the email address and telephone numbers for contacting enrollment support which you can display on the application UI.