The Customer Experience Improvement Program (CEIP) is a way for VMware products to send telemetry data from on-premise and cloud-based products back to VMware.

Partners can ask VMware to share analytics so they can make data-driven decisions for their products. Developers can enable phone-home by adding the following line to the VDDK configuration file. Customers can disable phone-home by removing the line or setting the value to zero:

vixDiskLib.phoneHome.EnablePhoneHome = 1

VMware requests that developers add two subsequent lines for identification purposes:

vixDiskLib.phoneHome.ProductName = vendorName or ApplicationName
vixDiskLib.phoneHome.ProductVersion = versionNumber

Using the vSphere Web Client, customers can exit CEIP by clicking Menu > Administration > Customer Experience Improvement Program > Leave. This disables phone-home for all products. When customers leave CEIP, partner telemetry is disabled also, even if enabled in the VDDK configuration file.