How Do I Download a Support Bundle File

You can download a specific support bundle file by using the VMware Cloud Director service API.

Prerequisites

Verify that you are assigned the Provider Administrator or the Provider Support role.
Obtain an API token from the organization you want to manage and exchange it for an access bearer token. Use the bearer token in the Authorization header when you run API calls. See How Do I Generate an API Token.
Obtain the environment ID (URN). See How Do I Retrieve the List of Environments in My Organization.
Obtain the support bundle creation task ID (URN) and the file ID (URN). See How Do I Retrieve a List of Support Bundle Files.

Procedure

Run a GET request.
```
GET operatorURL/environment/environmentUrn/tasks/taskUrn/files/fileUrn/download
```
Here operatorUrl is the operator URL, for example vcdc-operator-prod-us-west-2.vdp.vmware.com.
When prompted to either save or preview the file, save the support bundle as a .tgz file.
The support bundle is downloaded and saved in your default browser download directory.

Example: Download Details About a Specific Task File

This example downloads information about a task file that you specify.

GET https://vcdc-operator-prod-us-west-2.vdp.vmware.com/environments/urn:vcdc:environment:00000000-0000-0000-0000-00000000000/tasks/urn:vcdc:task:22222222-2222-2222-2222-2222222222/files/urn:vcdc:clusterFile:33333333-3333-3333-3333-33333333333/download

The response prompts you to either save or preview the archived support bundle file.