When you create an approval policy, first define the approval policy information, such as policy type, name, description, and status.

1

Select Administration > Approval Policies.

2

Click Add (Add a new resource action).

3

Select a policy type from the Policy Type drop-down menu.

Option

Description

Service Catalog - Catalog Item Request - Advanced Service Blueprint

Applies the policy to a catalog item that you created by publishing an advanced service blueprint.

Service Catalog - Resource Action Request - your_custom_resource_action

Applies the policy to a resource action that a service architect created by using Advanced Service Designer. The resource action can be any custom resource action, including resource actions for managing IaaS-provisioned vSphere virtual machines.

4

Click OK.

5

Enter a name and, optionally, a description.

6

Indicate the state of the policy, from the Status drop-down menu.

Option

Description

Draft

Approval policy is saved in draft state.

Active

The approval policy is saved in active state and you can use it in an entitlement.

Create the pre- and post-approval levels.